Standard Cancellation Policies for Shorter Stays:

• Our standard cancellation policy applies to all reservations of 27 or fewer consecutive nights. Depending on the property, the following policy will be in effect:
  • Super Strict 60 Days: Guests must cancel at least 60 days before check-in to receive a 50% refund for all nights.
  • If a guest cancels after that, no refund will be provided, and the full amount will be charged for all nights.

Long-Term Cancellation Policies for Monthly Stays:

• For reservations of 28 or more consecutive nights, the following long-term cancellation policy applies:
  • Strict: Guests must cancel within 48 hours of booking to receive a 50% refund, provided the cancellation occurs at least 60 days before check-in.
  • If a guest cancels after this period, no refund will be issued.

Property-Specific Cancellation Policies:

• Some rentals may have different cancellation policies. We strongly recommend reviewing the specific cancellation terms for each property before booking to ensure you are aware of the applicable conditions.

Refunds & Compensation:

• DiscoverMyStay is not liable to provide refunds or compensation if a property becomes unavailable or unusable for reasons outside of DiscoverMyStay’s control, including adverse weather, natural disasters, mechanical failures, government orders, or utility outages.
• Guests are advised to purchase comprehensive travel insurance that covers medical emergencies, trip cancellations, property damage, and lost baggage.
• Cancellations must be emailed to [support email].
• Refunds are processed within 5-7 days of cancellation approval.